Damaged Or Faulty Locks

At SJ Osbourne and Son we have over 40 years of experience with locks of all types. We offer a full repair or replacement service for most locks available on the market today.

Damaged Locks

Locks do wear out over time. 
That’s why we are specially trained and equipped to be able to repair them. 
we cater for door locks, window locks, garage locks and any other type of lock you may have in your home. 

Once we have opened the lock in question we can then assess whether or not it is economical to repair or cheaper and more effective to replace. 
Sometimes the lock isn’t at fault and it is the key that needs replacing, we can do this on-site whilst we are there to save you time and money.


Types of Damaged locks we service

We can repair and service almost any type of lock that you may have in your home.
Below are a few of the main types that we service.



Mortice Locks

Mortice Locks are the most common type of door lock we service. Also, this type of lock is the most prone to failure by general wear and tear.
The other types of callouts that we get for these types of locks are burglary attempts which leave the lock damaged or buckled.
If the lock has been forced we would always recommend replacing the lock completely to something more secure.


Cylinder locks (Yale Style)

This type of lock can easily be repaired which is more cost-effective than a full replacement.
We carry most spare parts for these types of locks meaning we can repair in one call out, unlike some locksmiths who will have to order parts in.
If we do have to replace, usually we can replace the barrel saving you time and money. Two keys will come with a new barrel but we can cut more on location if required.


A man holding keys in front of a door lock

UPVC Locks (doors)

Often when we are called out to a UPVC lock on a door the main issue we encounter is that the doors have dropped considerably due to changes in the weather.

We can help with this if we are already on site but it is not normally one of our services. To check this before calling us out you should open the door and see if the mechanism can get into the locked position. If it can then the doors will need adjusting and that can be done by screws normally located under the hinges.

If you have a lock that won’t open it is often that the multipoint lock has failed, we can replace this on the spot depending on the type of lock.

UPVC Locks (windows)

We service all types of UPVC window locks. These types of locks are cheaper to repair sue to the fact that we can swap out barrels on most styles.

If the mechanism has completely failed we can replace the whole locking unit on site.


Absolutely brilliant. Polite and efficient. Quickly established the nature of the job on the phone yesterday. Mr Osborne himself came over this afternoon and did a fantastic job for a very reasonable price. This is a local company with a lot of experience well worth giving your business to! Highly recommended.

Terri P


What a great place. From safes to locks to door handles, keys cut, safety chains, I have used it all from here!! I have used Simon for over 22 years, Simon has changed my locks, delivered 2 safes, repaired back door lock, new security locks, etc etc. totally reliable, punctual, and first-class service. Never would I go anywhere else, 2nd to none. Even the staff in the shop are amazing, friendly and can’t help enough. 10/10 service…… Hope you will be here forever Simon and the Team.!! from Chrissy (Rotherfield)

Belle ******

Reviews are taken from our Google business reviews

Call today for a quote on your damaged locks


A quality service at a price you expect


We offer free quotes for all types of damaged locks. Knowing the price you are going to pay has always been a pillar of our business and our customers would expect nothing less.

A locksmith you can trust


For all types and styles of locks we are your number one locksmith in the Tunbridge Wells area. An honest service with over 40 years in the business, giving you peace of mind with top quality locks at a price you can expect.


With over 40 years of experience, we are the best equipped to deal with any lockout situation. 

Other Services


We offer all of our locksmith services for residential properties in the local area including emergencies.



We deal with commercial properties for a range of locksmith services including supply and fitting.



We can recommend an automotive locksmith in the local area that is highly rated


Our Shop

SJ Osborne & Son

70 Camden Road,
Tunbridge Wells,

Call Us

01892 521025